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Claiming tokens from a game app

I downloaded BattleCry app, logged in thorugh my Facebook account and reached level 5. However, when I try to claim the 50 tokens on Poker Legends app, I get the notification that I do not have BattleCry linked to any of my existing accounts although I linked my Poker Legends both to my Facebook and Google account ages ago. Please help me claim the tokens.
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Please check your inbox - we have checked and done the needful.

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