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Tokens Not Received

Hello Poker Legends Support. My name is Rondell Bowman and I play your Poker Legends App. When I reached 5 Million chips I got a level up and it also said here's 5 Million chips but I didn't receive any chips when I pressed collect. This issue has happened every time I leveled up, I never get the million that I'm supposed to receive. Can you reimburse me giving me what I'm supposed to receive in chips?
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