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Reconnecting problem

I have tried for two consecutive days to log into the game. The system continuously tells me unable to reach server. I'm having to internet issues, as I can access other online sites, including stream videos.

1 person has this question

Apologies for the inconvenience caused and for the delayed response,

Please update the game to the latest version from the store, recent update.

If you are facing any issues, please write to us at with your buddy code, we'll assist you.

I have updated and still have the same problem. This is my second day trying to get in to play.

Please let us know if you updated the game to the most recent version and if the problem started after this. 

To fix this, we suggest uninstalling the game, restarting your device, and reinstalling the game from the store. Users who have followed these instructions have successfully fixed similar problems. If the issue still occurs after reinstalling the game, please let us know along with the model and OS version of your current device. We look forward to helping you further. Thank you.

User name morris had about 8 million chips 23 to 25 rating lots of badges can't get that account back

We have already responded to your ticket; please ensure that you have the exact username and level, or the buddy code of the account in question, so that we can locate it for you and assist you further in regaining access to it.

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